Shipping and Delivery Policy

Our dedicated Upojog.com quality assurance team works round the clock personally to make sure the right packages reach on time. Our services are at your doorsteps with low delivery charge.

Upojog.com, itself does not produce or manufacture any product, therefore Upojog.com tries to control the quality. We believe the manufacturer/ vendor/ supplier are fully capable of assuring the quality of every product.

If any user, at the time of receiving the order delivery, finds any product injurious to health/ life/ security, we will take full liability and will accept return of that product. If the user faces any threat after 12 hours of the provided delivery, we will consider it as a lacking within the quality assurance from the manufacturers or suppliers.

How do we deliver?

We process all deliveries through:

  • Our in house delivery team
  • Reputed couriers

How much are the delivery charges?

We deliver products all over the Bangladesh. If there is any modification in delivery charge for a particular item, it is mentioned in product details. You will find appropriate delivery charge after placing your order.

What is the estimated delivery time?

Order confirmation and delivery completion are subject to product availability. Delivery time may differ from one item to another. It can differ from standard delivery to beyond that.

Standard Delivery: If your delivery address is within Dhaka city, products will be delivered by within 3 business days. If it is outside Dhaka, it will take 7 business days.

Note:

  • Any order placed after 6 pm will be considered as order of next business day, not as same day.
  • Business Day: Saturday to Thursday except public holidays.
  • Delivery might be delayed due the unavailability of the product or delay from the 3rd Party Delivery Service.
  • Requested respected customers to refrain from buying excessive goods after being panicked. We are unable to entertain any bulk quantity during COVID-19. Delivery may delay due to COVID-19.

Exceptional Delivery: There are some exceptional items that import from outside Bangladesh. These items can take 10 to 60 days or more days to reach you. However, you will receive your order within the time specified.